Help & Tutorial

Everything you need to know to get the most out of Ordinance Seeker.

Getting Started Starting a Search While Searching Saved Searches Search Options FAQ

Getting Started

Before running a search, you need an active subscription and an Ordinance Seeker account.

Tip: You must be on a FamilySearch pedigree/landscape page for the search buttons to be active.


While a Search is Running

Ordinance Seeker runs automatically in the background while you keep FamilySearch open.

Do not click or drag the FamilySearch tree while a search is running. Ordinance Seeker navigates the tree automatically by clicking and expanding nodes. If you interact with the tree — scrolling, dragging, or clicking on people — it will interfere with the search and cause it to stop. Leave the FamilySearch tab alone while a search is in progress.
Tip: Results are saved to the cloud as they are found, so even a stopped search preserves everything discovered so far.
Note on result counts: While a search is running, the count shown in the extension popup may be higher than the count shown in the Saved Searches window. This is normal — when you open the Saved Searches window, it automatically removes duplicate entries that may have been found across multiple searches on the same account. The Saved Searches window always shows the true deduplicated count.

When a search finishes completely, a green complete badge appears next to that search name in the Saved Searches dropdown. You can also mark any search complete or incomplete manually using Search Options → Mark as Complete.


Viewing Saved Searches

Open the Saved Searches window from the extension popup to review and manage your results.


Search Options

Click Search Options in the Saved Searches window to access these actions for the currently selected search.

Rename Search
Give the current search a new name. The name must not already be in use.
Delete Search
Permanently delete the current search and all its results. Cannot be undone.
Delete All Names
Clear all results from the current search but keep the search itself, so you can run it again.
Mark as Complete / Mark as Incomplete
Manually toggle the green complete badge on a search. Useful if you've finished a search and want to mark it, or if you want to remove the badge.
Delete Multiple Searches
Open a window to select and delete several searches at once.
Export Search
Download the current search as a CSV file you can open in Excel or share with others.
Tip: Use Export to back up your results or share them with family members.

Frequently Asked Questions

Is there a free trial?

Yes. You can try Ordinance Seeker free for 7 days. A payment card is required upfront but you will not be charged until the trial ends. Cancel any time before day 7 and you will not be billed.

How do I cancel my subscription?

Go to the Account page, sign in, and click Manage Subscription. This opens the Stripe billing portal where you can cancel, change your plan, or update your payment method. Cancellation takes effect at the end of your current billing period — you keep access until then.

What happens to my saved searches if I cancel?

Your data is saved in the cloud and is not deleted when you cancel. If you resubscribe later, all your searches will be exactly as you left them.

Can I use one subscription on multiple computers?

Yes. Sign in with the same Ordinance Seeker account on any computer and your subscription and saved searches will be available everywhere.

Can I run searches on multiple computers at the same time?

Yes. You can run searches simultaneously on multiple computers using the same FamilySearch account. Results from all devices sync together automatically — no data is lost or overwritten.

What happens if I delete someone and then run the search again?

Deleted names stay deleted. The search only adds people it finds that aren't already in your results — it never restores deletions.

Why doesn't a search show the "complete" badge?

A search is marked complete automatically only after it finishes scanning the entire tree without being stopped. If a search was stopped or hasn't been run all the way through, no badge will appear. You can also add or remove the badge manually using Search Options → Mark as Complete.

Can I search from someone else's account?

Yes. Each FamilySearch account has its own separate set of saved searches. When you log in as a different account, Ordinance Seeker automatically switches to that account's searches.

How do I export and share results?

Use Search Options → Export Search to download a CSV file. You can open it in Excel, Google Sheets, or share it with family members.

The extension isn't finding anything — what's wrong?

Make sure you're on a FamilySearch landscape/pedigree page (the URL contains /landscape/) and that you're logged in to FamilySearch. If the problem persists, try refreshing the page and starting again.

How do I contact support?

Email us at ordinanceseeker@gmail.com and we'll get back to you as soon as possible.